{"version":"1.0","provider_name":"Frans Reichardt - The Customer Listener","provider_url":"https:\/\/fransreichardt.com\/nl\/","author_name":"Frans Reichardt","author_url":"https:\/\/fransreichardt.com\/nl\/author\/frans\/","title":"'Sorry' is niet genoeg - Frans Reichardt - The Customer Listener","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"G4xZ6KoH7o\"><a href=\"https:\/\/fransreichardt.com\/nl\/sorry-is-niet-genoeg\/\">&#8216;Sorry&#8217; is niet genoeg<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/fransreichardt.com\/nl\/sorry-is-niet-genoeg\/embed\/#?secret=G4xZ6KoH7o\" width=\"600\" height=\"338\" title=\"&#8220;&#8216;Sorry&#8217; is niet genoeg&#8221; &#8212; Frans Reichardt - The Customer Listener\" data-secret=\"G4xZ6KoH7o\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/fransreichardt.com\/wp-content\/uploads\/2019\/01\/Sorry-shutterstock_1011204079-square.jpeg","thumbnail_width":667,"thumbnail_height":667,"description":"Heb - of had - jij\u00a0nog goede voornemens dit jaar? Ik wel. Een\u00a0jaar geleden had ik ze ook. Ik nam\u00a0mij voor\u00a0minimaal \u00e9\u00e9n\u00a0blogartikel per maand te schrijven over klantgerichtheid en customer experience. Dat is gelukt. Hier op mijn blog vind je\u00a0de meeste artikelen die ik schreef."}