{"version":"1.0","provider_name":"Frans Reichardt - The Customer Listener","provider_url":"https:\/\/fransreichardt.com\/nl\/","author_name":"Frans Reichardt","author_url":"https:\/\/fransreichardt.com\/nl\/author\/frans\/","title":"W\u00e9g met die klanten! - Frans Reichardt - The Customer Listener","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"QHGe5MCwrS\"><a href=\"https:\/\/fransreichardt.com\/nl\/weg-met-die-klanten\/\">W\u00e9g met die klanten!<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/fransreichardt.com\/nl\/weg-met-die-klanten\/embed\/#?secret=QHGe5MCwrS\" width=\"600\" height=\"338\" title=\"&#8220;W\u00e9g met die klanten!&#8221; &#8212; Frans Reichardt - The Customer Listener\" data-secret=\"QHGe5MCwrS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/fransreichardt.com\/wp-content\/uploads\/2019\/01\/BYE-shutterstock_343514345.jpg","thumbnail_width":2500,"thumbnail_height":2500,"description":"\u2018Dat klinkt niet heel klantgericht\u2019, zei een deelnemer aan mijn inspiratiesessie over klantgerichtheid. Ik had net verteld waarom het belangrijk is om te weten welke klanten waarde toevoegen en welke niet. En dat het soms beter is afscheid te nemen van klanten die geen waarde toevoegen. De valkuil van klantgerichtheid is namelijk dat er wilt zijn voor alle klanten, ook die zonder klantwaarde."}