{"id":10646,"date":"2024-10-21T11:19:15","date_gmt":"2024-10-21T11:19:15","guid":{"rendered":"https:\/\/https:\/\/fransreichardt.com\/\/?p=10646"},"modified":"2025-01-19T12:20:28","modified_gmt":"2025-01-19T12:20:28","slug":"3-pillars-that-will-keep-your-brand-attractive-to-customers-employees-and-the-rest-of-the-world","status":"publish","type":"post","link":"https:\/\/fransreichardt.com\/nl\/3-pillars-that-will-keep-your-brand-attractive-to-customers-employees-and-the-rest-of-the-world\/","title":{"rendered":"3 Pillars That Will Keep Your Brand Attractive to Customers, Employees, and the Rest of the World"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-10615 size-medium\" src=\"https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-300x300.jpeg\" alt=\"Frans Reichardt speaking at NIMA Congress\" width=\"300\" height=\"300\" srcset=\"https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-300x300.jpeg 300w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-1030x1030.jpeg 1030w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-80x80.jpeg 80w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-768x768.jpeg 768w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-36x36.jpeg 36w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-180x180.jpeg 180w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-705x705.jpeg 705w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-120x120.jpeg 120w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-450x450.jpeg 450w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square-610x610.jpeg 610w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2024\/03\/Frans-Reichardt-action-03-square.jpeg 1476w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Right after I finished my speech, he came up to me. This\u202fsmooth older gentleman in a gray jacket with thin white hair and modern rimless glasses. In my talk, I emphasized the importance of turning companies into listening organizations by developing a listening mindset throughout the company.<\/p>\n<p>He looked at me with frowned eyebrows.\u202f\u201cI\u202fwas triggered\u202fby the third X you mentioned in your speech,\u201d\u202fhe said.<br \/>\n<a href=\"https:\/\/www.sprinklr.com\/blog\/integrating-CX-EX-SX\/\" target=\"_blank\" rel=\"noopener\">Click here to read the full article.<\/a><\/p>\n<p>Frans Reichardt | The Customer Listener<\/p>\n<p><a href=\"https:\/\/www.sprinklr.com\/blog\/integrating-CX-EX-SX\/\" target=\"_blank\" rel=\"noopener\">This article was published on Sprinklr.com on October 14, 2024.<\/a><\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>How do you keep your brand attractive to customers and employees? CX Thought Leader Frans Reichardt explores how integrating Customer Experience (CX), Employee Experience (EX), and Societal Experience (SX) creates a compelling brand appeal. He stresses the importance of a holistic approach in fostering sustainable practices, enhancing worker satisfaction, and improving customer interactions to achieve lasting brand loyalty.<\/p>\n","protected":false},"author":3,"featured_media":10615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[478,459,469,468,276,277,282,96,323,467,443,460,464,465,466,461,462,463,457,458],"class_list":["post-10646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-english","tag-brand-appeal","tag-brand-loyalty","tag-corporate-impact","tag-corporate-responsibility","tag-customer-centricity","tag-customer-experience","tag-customer-loyalty","tag-customer-service","tag-cx","tag-e5-fashion-stores","tag-employee-experience","tag-employee-loyalty","tag-negative-customer-experience","tag-negative-employee-experience","tag-negative-societal-experience","tag-prioritizing-customer-experience","tag-prioritizing-employee-experience","tag-prioritizing-societal-experience","tag-societal-experience","tag-sustainability"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>3 Pillars That Will Keep Your Brand Attractive to Customers, Employees, and the Rest of the World - Frans Reichardt - The Customer Listener<\/title>\n<meta name=\"description\" content=\"In this article, CX Thought Leader Frans Reichardt explores how integrating Customer Experience (CX), Employee Experience (EX), and Societal Experience (SX) creates a compelling brand appeal. 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