{"id":10880,"date":"2025-07-21T18:07:42","date_gmt":"2025-07-21T18:07:42","guid":{"rendered":"https:\/\/fransreichardt.com\/?p=10880"},"modified":"2025-09-21T18:14:50","modified_gmt":"2025-09-21T18:14:50","slug":"war-language","status":"publish","type":"post","link":"https:\/\/fransreichardt.com\/nl\/war-language\/","title":{"rendered":"War language"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-10881 size-medium\" src=\"https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-300x300.jpeg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-300x300.jpeg 300w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-80x80.jpeg 80w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-768x768.jpeg 768w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-36x36.jpeg 36w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-180x180.jpeg 180w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-705x705.jpeg 705w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-120x120.jpeg 120w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-450x450.jpeg 450w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222-610x610.jpeg 610w, https:\/\/fransreichardt.com\/wp-content\/uploads\/2025\/09\/5213ABC2-5FCE-4C67-9F6D-A3B73E0FE222.jpeg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>The geopolitical unrest demonstrates that diplomatic codes also exist for communication surrounding major conflicts. Frans Reichardt is already looking ahead: what can you do if customers start using belligerent language towards customer service?<\/p>\n<div class=\"intro\">\n<p><a href=\"https:\/\/www.ziptone.nl\/en\/oorlogstaal\/\" target=\"_blank\" rel=\"noopener\">Read the full column here on Ziptone.nl<\/a><\/p>\n<p>Frans Reichardt | the Customer Listener<\/p>\n<\/div>\n<p><strong><em>Don&#8217;t want to miss anything and get inspired more often?<\/em><\/strong><br \/>\n<a href=\"https:\/\/fransreichardt.com\/#homepagesection9\" target=\"_blank\" rel=\"noopener\"><em>Subscribe to my Inspiration Mail and receive my free e-book &#8216;Listen Your Way to Customer SuCXess&#8217;\u00a0<\/em><\/a><\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>The geopolitical unrest demonstrates that diplomatic codes also exist for communication surrounding major conflicts. Frans Reichardt is already looking ahead: what can you do if customers start using belligerent language towards customer service?<\/p>\n","protected":false},"author":3,"featured_media":10881,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181],"tags":[513,531,532,515,530],"class_list":["post-10880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-english","tag-column-2","tag-customer-language","tag-customer-response","tag-language","tag-war-language"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>War language - Frans Reichardt - The Customer Listener<\/title>\n<meta name=\"description\" content=\"The geopolitical unrest demonstrates that diplomatic codes also exist for communication surrounding major conflicts. 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