“Ho! No! Wait!” My client interrupts me during an in-company workshop for an international group of professionals in Belgium. What triggers her prompt response is my suggestion to use a tool like ChatGPT to find ideas that might be useful to craft stories around the creations that can be made with the bakery ingredients this company manufactures.

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In a stern tone, my client emphasizes tools such as ChatGPT should NOT be used by anyone in the company. The argument she used for this is that the information that employees will find through artificial intelligence (AI) is not … Click here to read the full article.

Frans Reichardt | The Customer Listener

This article was published on Sprinklr.com on March 19, 2024.