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![Frans Reichardt speaking Foto Kick Smeets](https://fransreichardt.com/wp-content/uploads/2024/03/Frans-Reichardt-action-02-square-495x400.jpg)
Cut the crap - How to build experiences that truly matter
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![Frans Reichardt speaking Foto Kick Smeets](https://fransreichardt.com/wp-content/uploads/2024/03/Frans-Reichardt-action-02-square-495x400.jpg)
Customer-centricity. It often turns out to be a lot easier said than done. Professional speaker and ‘customer listener’ Frans Reichardt unravels the secrets for us on the way to a satisfied customer. He is pleased with the service provided by the taxi world. “Something really happened there.”GA VERDER
![](https://fransreichardt.com/wp-content/uploads/2023/07/2023-07-02-shutterstock_2056944956_square-495x400.jpeg)
"Talking about customer focus is easy. But what are you going to do?"
![](https://fransreichardt.com/wp-content/uploads/2023/07/2023-07-02-shutterstock_2056944956_square-495x400.jpeg)
Customer-centricity. It often turns out to be a lot easier said than done. Professional speaker and ‘customer listener’ Frans Reichardt unravels the secrets for us on the way to a satisfied customer. He is pleased with the service provided by the taxi world. “Something really happened there.”GA VERDER